Prime Video Error Code 5004

By Jack404

Prime Video error code 5004 may appear when trying to access the service or play a title. Typically, this error is caused by an issue with the Internet connection or a problem with the Prime Video application.

If you see error code 5004, try the following steps to resolve it:

  1. Ensure that the email address and password used to log in are correct. If unsure, you can reset the password by going to the login page and clicking on “Forgot Password?”.

  2. Check your Internet connection. Ensure that your connection is stable and has sufficient speed for video streaming. You can try running a speed test for your Internet connection.

  3. Update the Prime Video application. The Prime Video application is regularly updated to fix bugs and improve performance. Make sure you have the latest version of the application installed on your device.

  4. Uninstall and reinstall the Prime Video application. This can resolve any issues with the application.

  5. Contact Amazon customer support. If you have tried all the above steps and the issue persists, contact Amazon customer support for further assistance.

comments powered by Disqus